Casino marketing preferences: opting out

Every sign-up form asks whether you want promotions by email, text or phone. Your answer does not affect the welcome offer.

By Ryan Jessop. Last checked 5 October 2026.

Key takeaways

Marketing needs your consent.
Opting out does not remove the sign-up offer.
You can change your mind at any time.
Self-exclusion stops marketing entirely.

Short answer: You can opt out of marketing at sign-up and still receive the welcome offer. Change your choice whenever you like in account settings.

What the boxes mean

Channel	What you get	How to stop
Email	Offers and newsletters	Unsubscribe link or settings
SMS	Short promotions	Reply STOP or settings
Phone	Occasional calls	Settings or ask support
Post	Rare	Settings
App notifications	Prompts on your phone	Phone settings

Does it affect the sign-up offer?

No. The welcome offer is triggered by your deposit and the offer's steps. Later promotions sent only by email are a different matter: opt out and you will not hear about them.

Why you might opt out

Promotions tempt you to play when you had not planned to.
You only wanted the sign-up offer.
You prefer fewer messages.

Changing later

Account settings, usually under Communication or Marketing. It takes effect quickly, though messages already scheduled may still arrive.

The rules

Casinos need consent to market to you, must make opting out easy and must not market to self-excluded customers.

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More registration guides: Is it safe to sign up?, How many casinos can I join? and Casino sign up glossary.

If messages continue after you have opted out, complain to the casino. Persistent unwanted marketing can also be reported to the Information Commissioner's Office.

Keep reading: Casino sign up mistakes, Slots sign up offers, Coral vs PlayOJO sign up offer.

Offer terms dated 5 October 2026, from each casino's published conditions. Registration steps describe the usual UK process; the casino's own form is what applies. How we check. 18+. Free help: 0808 8020 133 or safer gambling.

Frequently asked questions

Should I opt in to casino marketing?

Only if you want promotions.

Will I lose my sign-up offer if I opt out?

No.

How do I stop casino texts?

Reply STOP or change your settings.

Can I opt back in?

Yes.

Can I change my marketing preferences later?

Yes, at any time in account settings.

Where can I get help with gambling?

The National Gambling Helpline, free and open 24 hours, on 0808 8020 133.

How long does casino sign-up take?

About ten minutes including verification and a first deposit.

What do I need to sign up?

Your legal name, date of birth, address, email and mobile number.

Setting deposit limits at sign upHow to set deposit limits, reality checks and time-outs when you sign up at a UK casino, and why the moment you register is the best time.How to sign up at an online casinoHow to sign up at a UK online casino.Sign up offers for existing customersCan existing or returning casino customers claim a sign up offer in the UK? Who counts as new, what happens with old accounts and what you get instead.