Proof of address for casino sign up

Proof of address confirms you live where you said. It is the document people most often get wrong.

By Ryan Jessop. Last checked 5 October 2026.

Key takeaways

A recent bill or statement in your name.
Usually dated within about three months.
Must match the address on your account.
Paperless statements downloaded as PDFs are widely accepted.

Short answer: Send a utility bill, bank statement or council tax bill in your name, at the address you registered, dated within about three months.

What usually counts

Document	Usually accepted?
Gas, electricity or water bill	Yes
Bank or building society statement	Yes
Council tax bill for the current year	Yes
Tenancy agreement	Sometimes
Mobile phone bill	Sometimes
Envelope or delivery note	No

Typical rules; each casino's own list applies.

What it must show

Your full name.
The same address as your casino account.
A date within the casino's limit.
The issuer's name or logo.

If you have just moved

Automatic checks often fail after a move because records lag. Register with your new address and be ready to upload a document showing it.

Paperless bills

Download the official PDF from your provider. A photo of a screen or an edited file is likely to be rejected.

Bills in someone else's name

They will not work. Use a bank statement, which is always in your own name.

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More registration guides: Source of funds checks, Casino sign up declined and How to reopen a casino account.

Students, lodgers and house shares

If no bill is in your name, a bank statement sent to that address is the simplest answer. Some casinos also accept an official letter from a university, employer or government department. Ask which they take before uploading.

PO boxes and care-of addresses

These are not accepted. A casino needs the residential address where you actually live, matching the one on your account.

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Offer terms dated 5 October 2026, from each casino's published conditions. Registration steps describe the usual UK process; the casino's own form is what applies. How we check. 18+. Free help: 0808 8020 133 or safer gambling.

Frequently asked questions

What can I use as proof of address?

A recent utility bill, bank statement or council tax bill.

How recent?

Usually within about three months.

Can I use a mobile bill?

Sometimes.

What if I just moved?

Use a document showing the new address.

Where can I get help with gambling?

The National Gambling Helpline, free and open 24 hours, on 0808 8020 133.

How long does casino sign-up take?

About ten minutes including verification and a first deposit.

What do I need to sign up?

Your legal name, date of birth, address, email and mobile number.

Do I have to verify my identity?

Yes. UK casinos must verify age and identity before you play.

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